Holiday home types: The tariff tables used in conjunction with the park map show the location of the different types of a holiday home in the park.
Accessible Holiday Homes: Our Wheelchair Friendly Holiday Home (25) offers wide access, a full wet room, a portable helper frame and wide single beds.
Dog-Friendly Holiday Homes: pets are accepted in 6 of our holiday homes, two Silver 13 and 14, two Gold 15 and 25, one Gold Plus 17, and our Flagship home Caerhays. With the exception of registered Guide/Assistance Dogs, we regret that no dogs are allowed in any other self-catering accommodation. Dogs must not be left unattended in holiday homes at any time or in vehicles. A maximum of two dogs are allowed per holiday home.
Linen: Duvets, duvet covers, pillows, pillowcases and one sheet per bed are included. Fresh linen is supplied weekly. Cot bedding is not supplied for infants. Towels, bath mats and tea towels are not supplied. Waterproof mattress protectors are available on request.
Charges: All bookings for 7 nights or more are subject to an £8.25 booking fee and compulsory cancellation scheme of £14.00 per week.
Damage deposit: No damage deposit is required. However, the Company reserves the right to charge the customer within 72 hours of departure for any damaged or missing. If deemed necessary, a minimum £50 cleaning charge (£150 for damage caused by smoking and £200 for mattress damages) may also be levied. Customers paying by cash or cheque will be required to provide authorisation by a credit or debit card against the above prior to occupancy of your holiday home. Failure to pay will result in legal action.
Late check-out fee: Please contact our Reception team on 01726 842 714 for further information.
Provisional bookings: These will be held for up to 48 hours, after which they will lapse if no deposit or payment has been received. A deposit of £100 per week is required to secure your holiday home booking. If a deposit or payment is not received within that time then your booking will lapse.
Arrival and departure: Holiday home guests are welcome to check-in between 4pm and 8pm/dusk (whichever is sooner) on the day of arrival. Later arrivals by prior arrangement with the site warden only. During peak dates, we regret that we are unable to offer early check-ins at it can cause delays in the overall cleaning process. Holiday homes must be vacated by 10am, at the latest, on the day of departure. Charges will be incurred for late check-out that has not had a prior agreement by the Park. Should you wish to arrange a late check-out, please contact Reception the day prior to departure to discuss, subject to availability (charges may apply).
Holiday Home Short Breaks:
During the periods from 28th May – 4th June 2022 and 16th July – 27th August 2022, holiday home bookings must be for multiples of one week, Saturday to Saturday. At all other times, short breaks are welcome in all of our holiday homes, apart from Platinum and our Flagship; Caerhays. You can book a weekend break Friday – Monday, or a midweek break Monday – Friday.
A deposit of £100 for a short break is required on booking to secure your holiday home. If the deposit is not received within 48 hours, then your booking will lapse. The short break tariff is inclusive of booking fees, a cancellation scheme is available as an optional extra at the cost of £14.00. These can be booked online or by telephone on 01726 842 714.
Holiday home extras:
Extra persons: Tariff rates are shown based on occupation by four persons in two-bedroom homes, six persons in all three-bedroom homes. Please see the tariff sheet for charges. Children 2 years and under: No charge.
Cars/boats: Car parking is provided alongside each holiday home. The tariff rates shown allow for one vehicle FREE of charge per holiday home booking. Please see tariff sheet for charges for an additional car/boat. We regularly check pitches, passes and undeclared cars, persons or boats will be subject to an additional penalty charge of 50%.
Tents/gazebos: These may not be pitches adjacent to chalets or holiday homes. If tents are required, a separate booking must be made for a specified tent pitch. Small gazebos are permitted to be pitched alongside a holiday home as long as they do not restrict the view of other guests.
Travel cots and highchairs: A limited number can be provided on request, but must be booked in advance. Please see tariff sheet for charges.
Wheelchairs: Wheelchairs can be hired for £3.50 per day. A limited number can be provided on request, but must be booked in advance.
Dogs: A supplementary fee per dog per night will be charged. There is a maximum of two dogs per holiday home booking. Please see tariff sheet for charges.
VAT: Tariffs shown include VAT at prevailing rates
Electricity/gas & water: Included